Violence and Abuse

Age UK (60+)

Age UK Redbridge, Barking & Havering exists to improve and maintain the quality of life for older people living in the London borough of Redbridge, Barking & Havering. We seek to achieve this aim by:

  • Ensuring that older people have dignity, respect, choice and that their voices are heard
  • Ensuring that services are provided in a sensitive and approachable manner
  • Being a focus of advice and help for older people

We operate an Advice and Information Service which is free, independent and confidential to older people, their relatives, carers and friends. The also provide information on issues affecting older people such as welfare benefits, community care, leisure and health.  Criteria for accessing this service is over 50.

In addition, we have a social group called Di’s Diamonds, where people can meet up, make friends and do different activities together.  For example, bowling, cinema, tea dances etc.

  • Nessar Ahmed

  • Ripple Centre
    121-125 Ripple Road
    IG11 7FN

  • 020 8220 6000


  • We are in Barking on Wednesdays and Fridays, but there is someone to speak to on the phone every day 9am - 5pm.

Citizens Advice Bureau

citizens advice

Barking & Dagenham Citizens Advice Bureau provides:

  • Information and advice on welfare benefits, housing, debt and money, employment, discrimination, family, consumer, tax, immigration and more
  • Information and advice on welfare benefits and debt for people experiencing mental ill health.
  • Hate crime advice, advocacy support to victims of hate crime incidents
  • Outreach Income raising clinics at 8 Childrens Centres.

All residents of Barking & Dagenham who are over 16 are eligible.

  • All staff can provide support

  • Barking Learning Centre
    2 Town Square
    IG11 7NB

  • 020 85075969 Monday, Wednesday, Friday between 2pm - 5pm or Tuesday and Thursday between 9.30am - 2pm


  • Drop into the CAB advice surgery on the following times
    Monday, Wednesday, Friday 9am - 2pm
    Tuesday and Thursday 2pm - 8pm

DePaul – Alone in London

We work with young people from 16-25 who are at risk of homelessness.  We provide a range of services for young people who are homeless or at risk of homelessness.  Our services include developing your skills and providing the resources you need.

We offer:

  • Housing advice
  • Family mediation
  • Mind Connect (counselling)
  • Early intervention in schools and colleges

Our vision is to support young people, preventing homelessness.  Our mission includes enabling you to make informed and positive choices about your life, and supporting you and your family to respond to crisis situations.

  • Yvonne Jones

  • 34 Decima Street
    Sherborne House
    Endeavour Centre
    SE1 4QQ

  • 020 7939 1236

  • 020 7939 1234


  • Monday to Friday 9.30am - 4.30pm


We are a London charity, working together with adults and children in crisis to change their lives at the times when they most need support.

Hestia can offer accommodation for women experiencing domestic violence in London.

We are the largest provider of domestic abuse refuges in London and have the largest team of specialists working to combat Human Trafficking across the Capital and the South East. Across our broad range of services, we also help people find a permanent home, manage their finances, take care of their health, and access work, training or education, as well as providing emotional and practical support to help people succeed in their daily lives. If we can find a way to help, we will!

For further information please see their website

  • All staff can offer help

  • Barking 0208 507 7400

  • Dagenham 0208 593 8947

  • Monday - Friday 9am - 6pm

HT Therapy

HT Therapy is a counselling agency that specialise mainly in Domestic Violence for Men, Women and Children. They also cover Anger Management and Bereavement etc..

They can offer support in the following:

• 1-2-1 Counselling
• Family Counselling
• Group Counselling
• Workshops on various topics
• Clinical Supervision – 1-2-1 or Group
• Counselling to children from the age of 5 years old
• Meditation Sessions
• Mediation (Dispute that need sorting)

HT Therapy services also offer a wide range of workshops to the residents of Barking and Dagenham and surrounding areas.

  • Helena Thomas-Watson

  • 16, Langdale Close

    RM8 1XY

  • 07947 466 256

  • 07908 118928


  • Monday: 8.30 - 1530
    Tuesday: 9.30 - 1700
    Wednesday: 9.30 - 1700
    Thursday: 9.30 - 1700
    Friday: 9.30 - 1500

Jewish Women’s Aid

All JWA’s services aim to enable and empower you to take back control of your life.  Services are available for anyone who identifies themselves as Jewish.

And all our services are free and totally confidential.

Our trained staff will provide you with information, advice and support that is relevant to your own circumstances. Together, we will work to draw up a plan of support which suits your specific needs and requirements.

Supporting you confidentially

The services that we can offer women affected by abuse include:

Helpline – a confidential, non-judgemental, listening service 0808 801 0500 (9.30am – 9.30pm: Monday to Thursday)
Community support – emotional and practical support from a dedicated key worker (including legal, welfare benefits, housing) while you consider your options
Refuge – safe, emergency accommodation in the only kosher observant refuge in Europe
Counselling – free, therapeutic sessions with trained counsellors
Children’s worker – individual sessions for children to help them come to terms with what they’ve seen and heard
– See more on our website

SAFETY EXIT – click here to leave this page immediately

A“Safety Exit” on every page relating to domestic abuse in the event that you may be discovered by your abuser while viewing this website. Clicking the  LINK, will take you to our search for services.  This will not only provide you a safety exit page but let you know about other information that is available.


  • Free Helpline 0808 801 0500

  • 020 8445 8060

  • Monday - Friday 9.00 - 5.00pm

Kiran Support Services

The Kiran Support Services was set up in 1990 to meet the needs of women from the Indian sub-continent experiencing domestic abuse. They are not based in Barking & Dagenham, but do offer support for residents who are from the Indian sub-continent.

The Kiran Support Services believes that all women and children have the right to live free from violence and the right to leave a home or relationship where the risk of such violence exits.Women experiencing domestic violence can be abused physically, emotionally, mentally, sexually or exploited financially. These abuses can arise in personal relationships as well as within extended families.

Our outreach workers provide surgeries and workshops in Barking most weeks.  Call us to find out more.

More information about our services can be found on their website

SAFETY EXIT – click here to leave this page immediately

A“Safety Exit” on every page relating to domestic abuse in the event that you may be discovered by your abuser while viewing this website. Clicking the  LINK, will take you to our search for services.  This will not only provide you a safety exit page but let you know about other information that is available.


  • All staff can help

  • Peterhouse Centre
    122 Forest Rise
    E17 3PW

  • 020 8558 1986


  • Mon - Fri 9.00am - 5.00pm

LBBD Children’s Centres

Children’s Centres in Barking & Dagenham providing a range of services for local people.  Support available includes;

  • Employment and training support
  • Volunteering
  • Advice on welfare benefits
  • Money management
  • Health services; health checks, ante-natal/post natal, child health clinics
  • Support for families; parenting, activities, speech & language
  • Support re domestic violence
  • Childcare
  • Food support
  • Breastfeeding and Infant feeding advice
  • Healthy Lifestyle Groups
  • Smoking Cessation services
  • Talking Therapies

Even if you don’t have children, don’t worry, you can still access employment and welfare benefits advice at any Children’s Centre. Find a Children’s Centre  near you.

  • 09:00 - 17:00 Monday to Friday

The Huggett Centre (women only)

The nia Huggett Women’s Centre is run by women, for women and girls in East London, in partnership with DABD UK and Barking and Dagenham CVS

Open five days a week, the space offers a vibrant, accessible and welcoming environment for women and girls to be supported to build positive relationships, share their energy, and become empowered to face the multiple and complex disadvantages that they experience. In particular those relating to gender inequality, race, class, sexuality, disability, domestic abuse,  sexual violence and exploitation.

What’s on

There are a range of activities including regular drop-ins, support groups, specialist advocacy, counselling, awareness raising, creative activism, learning sessions, and one off special events for all women and for girls aged 11 and above. Children are welcome to come along too. We have a small café and play area. All sessions are free.

On Wednesdays we have a lesbian and bisexual woman’s drop-in 2-4pm

We have play therapy for boys up to 11 and girls up to 13, but there is a waiting list for this service.

Getting there

Activities change regularly so it is best to contact the centre directly by calling or phoning (see details below) or by dropping in on Tuesdays from 10am – 12 pm and Thursdays from 2pm – 4pm.  The venue is five minutes away from Dagenham Heathway on the District Line, on the main road.

You can also follow us on twitter@niaWHC or find us on facebook or

There are lots of volunteering opportunities too. Come and join us. Get in touch. Get involved.

Funded by the Big Lottery


  • All staff can help you

  • Huggett Women’s Centre
    321-329 Heathway
    RM9 5AF

  • 0203 813 2955


  • Monday to Friday 10am to 4.30 pm
    Wednesday and Thursday by appointment only, the hours are extended to 7pm.

Victim Support

Victim Support support women and men within the borough who experience domestic abuse.  We also support children & young people who have witnessed or experienced domestic abuse.  

Domestic abuse can be in the form of physical, sexual, psychological, emotional and financial abuse.  We believe everyone has the right to a life free from violence.  The team are there to support you, so don’t hesitate to contact them on the number listed below.

If you are in immediate danger call 999, otherwise contact the Independent Domestic and Sexual Violence Advocacy Service for support on  020 8591 3498.

If out of hours, you can call 07788 219 023 or the freephone 24 hour National Domestic Violence helpline run in partnership with Refuge and Women’s Aid on 0808 2000247

In addition –  if you’ve been affected by crime, call the East London Victim Assessment and Referral Service on freephone 0808 168 9291, then dial 2.

You can also contact your local victim care team in East London on 0203 910 9040

Lines are open 9am-5pm Monday to Friday.  Alternatively, you can contact us via live chat – our normal operating hours are from 9am to 5pm Monday to Friday.

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.

SAFETY EXIT – click here to leave this page immediately

A“Safety Exit” on every page relating to domestic abuse in the event that you may be discovered by your abuser while viewing this website. Clicking the  LINK, will take you to our search for services.  This will not only provide you a safety exit page but let you know about other information that is available.

  • Anyone can help

  • 020 8591 3498

  • 07940 000851 (out of hours service)


  • 09:00 - 17:00 Monday to Friday

    24 hour helpline listed above.

Woman’s Trust

We  provide up to 18 weeks of person centred counselling for women who are experiencing or recovering from domestic abuse. Woman’s Trust can also be accessed through workshops and support groups across West and East London.

Please give us a call on the number below for an initial conversation so we can find out more about your situation and ensure you get the best help possible.



  • Tracey Burke-Taylor

  • Woman's Trust
    PO Box 70420
    NW1W 7QL

  • 02070340303

  • 02070340304


  • Mon-Fri 9am-5pm Sat-Sun CLOSED