Support Networks

Albert Kennedy Trust (LBGT)

The Albert Kennedy Trust supports lesbian, gay, bisexual and trans homeless young people in crisisWe offer face to face and online mentoring, advice & advocacy for 16-25 year old people.

Face-to-face supportcome to our London office (details below) for an initial assessment and then we can work out what support will work best.  Give us a call on the number below to make an appointment.

On-line mentoring: inter-AKT is a safe and non-judgemental space that connects young LGBTQ people with Digital Mentors to explore a range of issues, whether it’s through chat, messaging, video calls or just audio.

If you are a young person looking for support you can visit https://inter-akt.plusguidance.com/ to talk to a range of Digital Mentors about what’s on your mind. If you have a worry, question, concern, challenge, interest, or even an opportunity you want to make the most of, our trained mentors are here to explore these with you. Issues might include but are not limited to:  Housing and homelessness,  developing skills, coming out to friends and family, bullying and abuse,  looking after your wellbeing,  finding local services and groups.

Click on the following link to register and say hello to one of our Digital Mentors: https://inter-akt.plusguidance.com/

 

 

  • Anyone who answers the phone can help

  • 48 The Chocolate Studios
    7 Shepherdess Place
    London
    N1 7LJ

  • 020 7831 6562

  • 020 7405 6929

  • contact@akt.org.uk

  • Monday - Friday 10am -5pm

Alzheimer’s Society

The Alzheimer’s Society is the UK’s leading support and research charity for people with dementia, their families and carers.

We provide information and support to people with any form of dementia and their carers.

We have a dementia advisor who can come to groups to talk about all aspects of dementia.

Their Website offers further information.

 

 

 

 

  • Joe Akram

  • Broad Street Community clinic
    Morland Road
    Dagenham
    RM10 9HU

  • 0208 517 4522

  • bd@alzheimers.org.uk

  • Tuesday and Thursday 9am - 5pm

B&D Volunteer Bureau

Barking & Dagenham Volunteer Bureau can provide volunteers who have been DBS checked to support vulnerable people with shopping, small DIY jobs (eg changing light bulbs, smoke alarm batteries, small repairs) and gardening.

We also have a group of qualified electricians, plumbers, TV engineers, builders and decorators who will complete minor jobs for free and will also tackle larger jobs for a very reasonable cost.  They are all DBS checked and must be booked through us.  Other services available from the Volunteer Bureau including;

  • Get Together groups, bringing older people together
  • volunteering opportunities.

Give Joan or Lynne a call on the number below to find out more.

  • Joan Brandon or Lynne Hopkins

  • Starting Point
    16 Pickering Road
    Barking
    IG11 8PG

  • 020 3288 2168

  • 020 3288 2164 - 020 3288 2180

  • bardagvb@hotmail.co.uk

  • 09:00 - 16:00 Monday to Friday

Barking & Dagenham Arthritis Support Group

As one of Arthritis Care’s local groups, we want to bring people together to share our experiences of living with arthritis.

We meet once a month on a Friday from 2pm – 4pm. The dates for the next few months are:   10th November, 19th January, 16thFebruary , 16thMarch, 13th April, 11th May.

We meet at Dagenham Fire Station, 70 Rainham Road North, RM10 7ES (Served by Bus routes 5, 103, 128 & 150).  Open for anyone to come.

  • Amanda Gibbard

  • Dagenham Fire Station
    Rainham Road North

    RM10 7ES

  • 07506 445305 (Please leave a message if voicemail)

  • badarthritis@outlook.com

  • See dates of support group meetings above.

Carers of Barking and Dagenham

At Barking and Dagenham Carers we provide advice, information and support for people who care. Whether you are a parent or child, husband or wife, partner, close relative or friend we are here to provide help when you need it.

Carers of Barking and Dagenham aims to assist carers living in Barking and Dagenham to be able to have an improved quality of life by offering services and support to enable them to access services more easily through active participation in the joint planning and monitoring of community carer and service development.

We also have the Memory Lane Resource Centre at 234a Porters Avenue, Dagenham which offers daycare and respite for people with dementia.  Families can self-refer and there is a charge for the services.

Carers website has lots of information on it.

***DID YOU KNOW THAT APPOINTMENTS CAN BE MADE OUTSIDE OF OFFICE HOURS AT EVENINGS AND WEEKENDS***

The organisation provides the following to support those caring for an adult or child who is ill, suffering from a mental illness or has a disability including:

  • Dementia Service
  • Family Service
  • Welfare Benefits advice
  • Mental Health
  • Support Groups
  • Training
  • Young Carers
  • All staff can help when you call

  • 334 Heathway
    Dagenham

    RM10 8NJ

  • 0208 593 4422

  • carers@carerscentre.org.uk

  • 09:00 - 17:00, Monday - Friday

DABD – family support (for disabled children)

DABDLOGO

DABD  offers a number of services for children and young people, predominantly with additional needs, and their families.

Our Befriending service provides a one-to-one support worker for your child to help them access the activities they enjoy or would like to enjoy.  The service is available for children and young people aged 5 – 24, seven days a week including evenings.

It’s up to you and your child which activities they would like to participate in. It could be swimming, a trip to the park or cinema, bowling, attending a youth club, walking, shopping or a meal out.  Their support worker will accompany them and help them participate in their chosen activity.

The Personal care service can provide various aspects of Personal care support for children living at home aged 5 – 18. This includes support with bathing, grooming, washing and dressing, toileting, assisting with medication and preparing light meals and snacks. Staff are trained in manual handling techniques to use equipment such as hoists and slip sheets as well as being trained in PEG feeding procedures (feeding through a tube).

 

  • Sam Norgate

  • 42-48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 020 8215 9630

  • personalsupportservices@dabd.org.uk

  • Monday - Friday, 09:00 - 17:00, with services provided outside these hours.

DABD – support for older people

DABDLOGO

Our Golden Years programme provides support for people 60 and over who live in Barking & Dagenham, particularly those who are socially isolated, supporting them to make a difference to their lives.

Golden Years promotes health, well-being and independence as well as supporting clients to share their skills and participate in their community through volunteering opportunities.

We have a number of groups running at various venues throughout the week including social clubs and sewing groups. Please contact us for an up-to-date list.

 

 

  • Golden Years team

  • 42-48 Parsloes Avenue,
    Dagenham

    RM9 5NU

  • 020 8215 9630

  • goldenyears@dabd.org.uk

  • Monday to Friday 09:00 - 17:00

Excel Women’s Centre

The Excel Women’s Centre (also Somali Women’s Association) is a locally based health, wellbeing, training and employability organisation committed to providing support to women and their families in Barking & Dagenham (and surrounding boroughs).

Promoting independence community cohesion and integration to the wider society.  Services include;

  1. Advice Project
  2. Informal Learning Project
  3. IT and Vocational Training
  4. Work Club and Unemployment Program
  5. Lunch Club for older people
  6. Youth Project – funded by London borough of Barking and Dagenham through the youth opportunity fund
  7. Family Learning Programme – for parents & children who want to improve their English.
  8. Carers Support Group
  9. Activities for young people
  10. In addition to the above we also support to facilitate and run the Somali Women’s group, which is a User Led project to support women with mental health support needs.

The centre has 10 local volunteers  who between them speak 7 community languages. More on their website

  • Zahra Ibrahim

  • 13 London Road,
    Barking,
    Essex,
    IG11 8AA.

  • 02085943730

  • Monday - Friday 10.00am - 4.00pm

Family Information Service (LBBD)

Barking and Dagenham Family Information Service (FIS) provides comprehensive information and advice on the services available to parents, including information on local childcare and early years nurseries and pre-schools.

FIS works closely with children’s centres, Jobcentre Plus, youth services, family services, libraries and many more to support children, young people, families and people who work with families.

 

 

 

 

  • Town Hall
    1 Town Square
    Barking
    IG11 7LU

  • 020 8227 5395

  • fis@lbbd.gov.uk

  • 9am - 5pm Monday to Friday

Future M.O.L.D.S Communities

We work with young people and their families to develop their own unique progression routes and continue to support them throughout their journey as long as required.

We tailor our services in such a way that is benefical to the unique invidiual and wider community.  We week to identify personal and social barriers, exploring and developing strategies to overcome them.  We support young people from the ages of 13 – 21 years and offer some services for adults also.

Our activities include;

Boxfit at Barking Library

  • Boxfit ladies 18yrs + on Wednesdays 6pm – 7pm
  • Boxfit kids 13-18yrs on Wednesdays 4pm – 5pm

1-2-1 Drop In services

  • Mentor Me 16 yrs + – Drop In 1-2-1 service
  • Job Club 16+
  • Sofa Surfers 16+

We also run The Good Youth Forum bi-monthly (13 years +) and The Women’s Partnership (a consortium of community groups).

  • Sarah Robertson

  • Starting Point
    16 Pickering Road
    Barking
    IG11 8PG

  • 0203 288 2228

  • 07958 956417

  • admin@futuremc.org.uk

  • Monday, Tuesday, Thursday, Friday 9am - 5pm
    Wednesdays 12pm - 8pm

Harmony House

Harmony House is a local charity offering a range of support for residents of Barking & Dagenham.  Services include:

Employment Support

The Harmony House team can support unemployed people into work.  This includes; help with CV writing, interview skills and job searching.  In addition, people on the programme can access Level 2 Food Hygiene and/or Health & Safety qualifications free of charge.

To register for the programme you must be over 19 years old.  If under 25, you must have been unemployed for 6months and over 25 must be unemployed over 1 year.  All who register must be eligible to live & work in the UK and have a visa for over 3 years.

Help with DIY & Household Tasks

Harmony House offer the FREE ‘Handy Person’ scheme providing people who can carry out small jobs that will reduce hazards and so prevent falls for example, putting up a grab rail or handrails etc.   For details of how to apply see here.

In addition, ‘Job to Do’ programme offers support with gardening, cleaning & laundry.

Silver Surfers.

We host a computer class for older people on Friday mornings. Some tuition is available. The charge is £3 per session.

Social Days

We hold all day events, providing opportunities for members of the community to gather and celebrate. St. Patrick’s Day, St George’s Day, Mat Day and Christmas were celebrated in the last year. We have a talk, lunch and afternoon dances. These events are always popular so please ring ahead to book a place.

 

 

  • Harmony House
    Baden Powell Close
    Dagenham
    RM9 6XN

  • 0208 526 8200

  • enquiries@harmonyhousedagenham.org.uk

  • Monday - Friday 8am to 6pm

Hope4BarkingDagenham (H4BD)

Hope4BarkingDagenham (H4BD) aims to provide emergency temporary accommodation, advice, support and meals for people sleeping rough in Barking & Dagenham. We can also provide Foodbank vouchers, help and advice including debt advice.

We also offer a night shelter for people over 18 who are homeless.  To access the shelter, please register at The Source (see details below).

H4BD is organised through a partnership with churches across the borough who offer this service free of charge.

For further information or to access support, please either visit The Source, Vicarage Field Shopping Centre, Barking IG11 8DH, or phone the contact number below

 

 

 

  • Francis

  • 1st Floor, Vicarage fields shopping centre
    Barking

    IG11 8DH

  • (020) 8594 2404

  • thesourcebcu@gmail.com

  • Monday to Friday 10.30 - 5pm
    Saturday 12noon - 5pm.

HTW Counselling

HTW is a counselling agency that specialise mainly in Domestic Violence for Men, Women and Children. They also cover Anger Management and Bereavement etc..

They can offer support in the following:

• 1-2-1 Counselling
• Family Counselling
• Group Counselling
• Workshops on various topics
• Clinical Supervision – 1-2-1 or Group
• Counselling to children from the age of 5 years old
• Meditation Sessions
• Mediation (Dispute that need sorting)

HTW counselling services also offer a wide range of workshops to the residents of Barking and Dagenham and surrounding areas. Further information on their website

  • Helena Thomas-Watson

  • 16, Langdale Close
    Dagenham

    RM8 1XY

  • 07947 466 256

  • 07908 118928

  • htwcounsellingservices@hotmail.com

  • Monday: 8.30 - 1530
    Tuesday: 9.30 - 1700
    Wednesday: 9.30 - 1700
    Thursday: 9.30 - 1700
    Friday: 9.30 - 1500

LBBD Children’s Centres

Children’s Centres in Barking & Dagenham providing a range of services for local people.  Support available includes;

  • Employment and training support
  • Volunteering
  • Advice on welfare benefits
  • Money management
  • Health services; health checks, ante-natal/post natal, child health clinics
  • Support for families; parenting, activities, speech & language
  • Support re domestic violence
  • Childcare
  • Food support
  • Breastfeeding and Infant feeding advice
  • Healthy Lifestyle Groups
  • Smoking Cessation services
  • Talking Therapies

Even if you don’t have children, don’t worry, you can still access employment and welfare benefits advice at any Children’s Centre. Find a Children’s Centre  near you.

  • 09:00 - 17:00 Monday to Friday

Parent Support Adviser (Beam County Primary School)

There are Parent Support Advisers (PSA’s) based at a number of schools in Barking & Dagenham who are available to support parents who live in Barking & Dagenham.

Support includes; practical help on parenting, concerns about your children, support with your child’s education and a listening ear for other issues that are concerning you as a parent.

The PSA at Beam County Primary School is primarily there to support parents whose children are at the school, but can include other parents in courses or other programmes being run.  The PSA is available during school hours and can be contacted on the number below.

You can also ask at your child’s school if there is a PSA available for you to talk to.

  • Diana Huskie

  • Beam County Primary School
    Oval Rd North
    Dagenham
    RM10 9ED

  • 07790 507147

  • dhuskie@beam.bardaglea.org.uk

  • Monday - Friday 09:00 - 15:30.

Parent Support Adviser (Dorothy Barley Infant School)

There are Parent Support Advisers (PSA’s) based at a number of schools in Barking & Dagenham who are available to support parents who live in Barking & Dagenham.

Support includes; practical help on parenting, concerns about your children, support with your child’s education and a listening ear for other issues that are concerning you as a parent.

The PSA at Dorothy Barley is primarily there to support parents whose children are at the school, but can include other parents in courses or other programmes being run.  The PSA is available during school hours and can be contacted on the number below.

You can also ask at your child’s school if there is a PSA available for you to talk to.

  • Christine Brand

  • Davington Road
    Dagenham

    RM8 2LL

  • 0208 270 4655

  • 0208 724 8763

  • Cbrand3.301@bdcs.org.uk

  • Monday to Friday during school hours.

Positive Change Consultancy CIC

Empowering Pathways is a empowerment programme for women who want to learn new skills, become more confident and make new friends.

The programme is particularly relevant to women in recovery of drugs or alcohol abuse through one on one coaching.

 

  • Chris Lane

  • 161 Goodmayes Lane
    Ilford

    IG3 9PW

  • 020 8590 7844

  • 0750 887 4771

  • chris@positivechangeconsultancy.com

  • Monday - Friday 9am - 5pm

Rivers Of Joy

Rivers of Joy provide various community activities and services, including:

Foodbank
Can be accessed either through self referral or agencies
Saturday 11am -1pm
522 Goresbrook road
Dagenham
RM9 4XA

Call when in need
Mon – Fri 10 – 4pm
Groups
Get Together for the elderly Thursday 10.30am – 12pm
Crowlands Heath Golf Club, Wood lane
RM8 1JX

Youth Empowerment
2nd Tuesday of every month 7 – 8.30pm
522 Goresbrook road, Dagenham
RM9 4XA

Advice and Information and sign posting
Tuesday – Thursday 10.30 – 4pm

  • Ronke

  • 121-125 Ripple Road
    Barking

    IG11 7FN

  • 02085327313

  • Monday 12 - 4pm Tuesday - Thursday 10- 4pm

Shpresa Programme

Shpresa is an organisation that offers a range of services for families across Barking & Dagenham.  This includes;

For Families: we offer support groups, parenting classes, English classes (formal & informal) and we have our own food bank.

Children & Young People: we have sports activities including:

  • Dancing
  • Kickboxing
  • Football
  • Self defense

Shpresa also offers services for looked after children and professionals can refer directly.

Training: we provide Teaching Assistant training (Level 1, 2, 3) and also Health & Social Care qualifications. Supporting people into employment.

Volunteering: we provide many opportunities for people to volunteer with us. This is particularly useful for people who are keen to move into employment.

Shpresa also has a specialist advice support at their offices in E13 on a Friday.

Our services are open to anyone and we are also have specialist support for Albanian speaking residents.  Why not pop along to our sessions at Gascoigne School, Barking on Thursday 5pm – 7pm or Mayfield School, Dagenham on Sundays 10am – 1pm.

  • Luljeta Nuzi

  • 30 Avenons Road
    London

    E13 8HT

  • 020 7511 1586

  • 0757 8256413

  • shpresaprogramme@yahoo.co.uk

  • Monday - Saturday 9am - 5pm

Studio 3 Arts

Our mission is to make art available to everyone. We encourage people to explore artforms they know and enjoy, and enable them to try new, untried ones. This process allows us to discover new, emerging artists and make art happen in unexpected places.  Our work is high quality, dynamic and cutting edge.

We offer art, music, and dance activities for children during the summer (21st of August – 1st of September) everyday from 12pm-5pm.

Poetry Night for young adults every second Thursday of the month.

For updated information on our timetable please see our website www.studio3arts.org.uk or call us on the number below.

Our aim is to use creativity to build communities. By encouraging existing interest in arts, and offering new creative experiences, we hope to improve individual lives, reduce social exclusion, and help to build stronger communities.

Studio 3 Arts is a socially-engaged arts organisation delivering visual, digital and performing arts programmes, principally within North-East London and the surrounding areas. We specialise in engaging disadvantaged and hard to reach communities through shared arts collaboration, addressing current and emerging social issues in an inclusive and original way.

 

 

  • Any staff can offer help

  • Galleon Centre
    62 - 78 Boundary Road
    Barking
    IG11 7JR

  • 0208 594 7136

  • hello@studio3arts.org.uk

  • 09:30 - 17:30, Monday - Friday

Sycamore Trust (disabilities specialists)

The Sycamore Trust supports individuals and families affected by Autistic Spectrum Disorders or Learning Difficulties.  Services are for children, families and adults

Activities for children and families include youth clubs, sports activities and support for parents.

Activities for adults ages 18-25 with autism includes social activities.

Sycamore Trust can also offer advocacy and additional support for families for small charge.

For more information please see the website or call one of the team on the number below.

  • Anyone who answers the phone can help

  • 27-29 Woodward Road
    Dagenham

    RM9 4SJ

  • 020 8517 9317

  • enquiries@sycamoretrust.org.uk

  • Mon-Fri 9.00-4.30

The Heathway Centre (disability specialists)

The Heathway Centre is an inclusive resource centre providing services to families with children (under 18 years of age) with additional needs/disabilities.

We provide advice and information on how to access resources available within the community, complete referrals and provide targeted support for families that require additional intervention.

Our services include both term time and holiday activities for parent/carers, children and siblings including access to respite providers within the borough.

We are a fully accessible building designed with track and hoist systems including shower room and changing facilities.  Our equipment, toys and resources are adapted to meet the needs of children with additional needs/disabilities.

  • Mazeda Bellevue or Tanya Ali

  • 512a The Heathway
    Dagenham
    Essex
    RM10 7SJ

  • 0208 227 5500

  • TheHeathwayCentre@lbbd.gov.uk

  • Monday, Tuesday, Wednesday & Friday
    9.00am - 5.00pm

    Thursday 9.00am - 6.00pm
    Saturday 9.00am - 12.00pm

The Source Drop In

The Source is a Drop In centre in Vicarage Fields Shopping Centre.  The team there offers a listening ear and support for people who need someone to talk to or practical help.

Pitstop – a buffet-style meal for those who are homeless or in need:

Mondays, Tuesdays, Wednesdays, Fridays and Saturdays; 12 – 2pm.

Bereavement Support Group Drop-In: last Saturday of the month – 4.30pm – 6.30pm.

Coffee Mornings – all welcome!  Fridays, term time only, 9.30 – 11.00am.

We can refer you to the Hope4BarkingDagenham (H4BD) nightshelter.

Sometimes, you just need someone to talk to and The Source team can help you get the support you need.

  • Anyone there can help you

  • 1st Floor, Vicarage Fields
    Barking

  • 020 8594 2404

  • thesourcebcu@gmail.com

  • Mon - Fri 10.30am - 5pm
    Sat 12noon - 5pm

The Vibe Youth Centre

Are you aged 11-19 (or under 25 if you have a disability) and experiencing stress or difficult situations?  Do you want to support friends through learning about physical and emotional well being, and how you can help improve it?

The youth workers are experienced and run a peer support group for 11- 19 year olds.  You can learn about how to build a healthy mind, body-image and lifestyle, reduce stress, depression, self-harm and eating disorders through group work and 1-2-1 support.

 

  • Grace Kihu or Alex Perry

  • Becontree Avenue
    Dagenham

    RM8 2UT

  • Grace 07875 993500

  • grace.kihu@lbbd.gov.uk

Vocational Support Service

We enable people with a mental health problem to access employment, training, education and volunteering activities through various forms of support. The service also has peer led activities which can assist in reducing social isolation.

Employment Support:  We assist people to find paid employment, unpaid voluntary work and to assist people in retaining their jobs.  This includes support via a Community Links/Employment advisor who will work with people on a 1:2:1 basis to provide individual tailored support to enable them to overcome barriers and achieve their desired goals.

We will work with individuals to identify relevant pre-employment and job skills training, create or update an existing CV, support people in completing job application forms and interview skills, techniques.

We will also support people in work to retain employment (job retention). Peer Led Support Individuals to identify goals, take positive steps in their recovery, gain confidence and build on self-esteem as well as develop meaningful relationships and provide career pathways.

We train individuals to become peer supporters so they are able to facilitate peer led social activities within the local community.
Eligibility (who can access the Service):

  • People who live in Barking and Dagenham
  • People who are eligible to use mental health services

 

  • Claire Stritton

  • Dagenham Library
    1 Church Elm Lane
    Dagenham
    RM10 9QS

  • 020 8724 8852

  • 07971111478

  • claire.stritton@lbbd.gov.uk

  • 09:00 - 17:00, Monday - Friday

West & Coe Funeral Directors

Losing someone you care about can be one of life’s most difficult experiences.  There are no easy answers and every situation is unique and people react in different ways.

As a family owned funeral directors, West & Coe believe we have an important responsibility to care for the bereaved, not just by offering support during the funeral, but afterwards as well, especially through the difficult days that may follow.

Our unique support group, HOPE, offers a combination of education and interaction in a safe & friendly environment, where your feelings and emotions will be respected.  It is not a counselling session, but together as a group, we will explore the bereavement process and work through it’s many emotions to help us cope with the adjustments to life in the future.

HOPE is a 6 week programme and free to those attending.

  • Anne Brooks or Dee O'Leary

  • 620 Rainham Road South
    Dagenham

    RM10 8YP

  • 020 8592 0164

  • mailbox@westcoe.co.uk

  • Monday - Friday 9am - 5pm

Woman’s Trust

We  provide up to 18 weeks of person centred counselling for women who are experiencing or recovering from domestic abuse. Woman’s Trust can also be accessed through workshops and support groups across West and East London.

Please give us a call on the number below for an initial conversation so we can find out more about your situation and ensure you get the best help possible.

 

 

  • Tracey Burke-Taylor

  • Woman's Trust
    PO Box 70420
    London
    NW1W 7QL

  • 02070340303

  • 02070340304

  • general@womanstrust.org.uk

  • Mon-Fri 9am-5pm Sat-Sun CLOSED

Youth & Women Support Network (YOWSUN)

Youth and Women support network is a UK based voluntary organisation that unites Women and youths in the UK, and also inspires them towards a purposeful existence.  We help the youth and women we support, to grow as individuals and create a strong frame work towards personal development, self discovery and a true individual identity.

YOWSUN provides opportunities for personal growth, social interactions, empowerment opportunities and sharing knowledge and education about the societies within which these women dwell through community projects that benefit them. We help people seeking more meaningful lives achieve their goals by channelling their aspirations through our services and projects of self development and capacity building. It is through this transformational and holistic approach to self discovery that the individuals we support live more purposeful and fulfilled life.

  • Mutiat Abebowale

  • 13 London Road
    Barking

    IG11 8AA

  • 020 3239 1281

  • Thursdays 10am - 4pm.