Immigration

Citizens Advice Bureau

citizens advice

Barking & Dagenham Citizens Advice Bureau provides:

  • Information and advice on welfare benefits, housing, debt and money, employment, discrimination, family, consumer, tax, immigration and more
  • Information and advice on welfare benefits and debt for people experiencing mental ill health.
  • Hate crime advice, advocacy support to victims of hate crime incidents
  • Outreach Income raising clinics at 8 Childrens Centres.

All residents of Barking & Dagenham who are over 16 are eligible.

  • All staff can provide support

  • Barking Learning Centre
    2 Town Square
    Barking
    IG11 7NB

  • 020 85075969 Monday, Wednesday, Friday between 2pm - 5pm or Tuesday and Thursday between 9.30am - 2pm

  • advicereferrals@bdcab.org.uk

  • Drop into the CAB advice surgery on the following times
    Monday, Wednesday, Friday 9am - 2pm
    Tuesday and Thursday 2pm - 8pm

LBBD – One Stop Shop

The One Stop Shop offers help, advice and information on a range of services through the Council and its partners. Our experienced staff are able to deal with your enquiries quickly and efficiently in modern, comfortable surroundings. It is our aim that all your needs — from education to freedom passes — can be met in just one visit. The One Stop Shop is situated at Dagenham Library and provides the following services:

  • Council tax enquiries
  • Housing advice
  • Housing rents
  • Freedom passes
  • Parking permits
  • Bill payment (via Scancoin machine)
  • General advice
  • Recycling and rubbish collection
  • Education advice and school applications
  • Free school meals and uniform grants
  • Estate management for Council tenants

The One Stop Shop also provide self-service computers and free-to-use telephones for customers.

  • 1 Church Elm Lane
    Dagenham

    RM10 9QS

  • Monday to Friday: 9am to 5pm (opens at 10.30am on the last Thursday of the month)

    Saturday: 9am to 1pm

Refugee and Migrant Forum of Essex and London (RAMFEL)

Ramfel is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.

We assist refugees and migrants with immigration, housing, destitution and some general legal advice.

For more information please see our contact details below.

  • All staff can help

  • Cardinal Heenan Centre
    326 High Road
    Ilford
    IG1 1QP

  • 020 8478 4513

  • info@ramfel.org.uk

  • Monday - Tuesday - Thursday 10am to 4pm