Disability

Age UK (60+)

Age UK Redbridge, Barking & Havering exists to improve and maintain the quality of life for older people living in the London borough of Redbridge, Barking & Havering. We seek to achieve this aim by:

  • Ensuring that older people have dignity, respect, choice and that their voices are heard
  • Ensuring that services are provided in a sensitive and approachable manner
  • Being a focus of advice and help for older people

We operate an Advice and Information Service which is free, independent and confidential to older people, their relatives, carers and friends. The also provide information on issues affecting older people such as welfare benefits, community care, leisure and health.  Criteria for accessing this service is over 50.

In addition, we have a social group called Di’s Diamonds, where people can meet up, make friends and do different activities toether.  For example, bowling, cinema, tea dances etc.

  • Nessar Ahmed

  • Ripple Centre
    121-125 Ripple Road
    Barking
    IG11 7FN

  • 020 8220 6000

  • barkinganddagenhamadviceageuk@gmail.com

  • We are in Barking on Wednesdays and Fridays, but there is someone to speak to on the phone every day 9am - 5pm.

Alzheimer’s Society

The Alzheimer’s Society is the UK’s leading support and research charity for people with dementia, their families and carers.

We provide information and support to people with any form of dementia and their carers.

We have a dementia advisor who can come to groups to talk about all aspects of dementia.

Their Website offers further information.

 

 

 

 

  • Joe Akram

  • Broad Street Community clinic
    Morland Road
    Dagenham
    RM10 9HU

  • 0208 517 4522

  • bd@alzheimers.org.uk

  • Tuesday and Thursday 9am - 5pm

Barking & Dagenham Arthritis Support Group

As one of Arthritis Care’s local groups, we want to bring people together to share our experiences of living with arthritis.

We meet once a month on a Friday from 2pm – 4pm. The dates for the next few months are:   10th November, 19th January, 16thFebruary , 16thMarch, 13th April, 11th May.

We meet at Dagenham Fire Station, 70 Rainham Road North, RM10 7ES (Served by Bus routes 5, 103, 128 & 150).  Open for anyone to come.

  • Amanda Gibbard

  • Dagenham Fire Station
    Rainham Road North

    RM10 7ES

  • 07506 445305 (Please leave a message if voicemail)

  • badarthritis@outlook.com

  • See dates of support group meetings above.

Carers of Barking and Dagenham

At Barking and Dagenham Carers we provide advice, information and support for people who care. Whether you are a parent or child, husband or wife, partner, close relative or friend we are here to provide help when you need it.

Carers of Barking and Dagenham aims to assist carers living in Barking and Dagenham to be able to have an improved quality of life by offering services and support to enable them to access services more easily through active participation in the joint planning and monitoring of community carer and service development.

We also have the Memory Lane Resource Centre at 234a Porters Avenue, Dagenham which offers daycare and respite for people with dementia.  Families can self-refer and there is a charge for the services.

Carers website has lots of information on it.

***DID YOU KNOW THAT APPOINTMENTS CAN BE MADE OUTSIDE OF OFFICE HOURS AT EVENINGS AND WEEKENDS***

The organisation provides the following to support those caring for an adult or child who is ill, suffering from a mental illness or has a disability including:

  • Dementia Service
  • Family Service
  • Welfare Benefits advice
  • Mental Health
  • Support Groups
  • Training
  • Young Carers
  • All staff can help when you call

  • 334 Heathway
    Dagenham

    RM10 8NJ

  • 0208 593 4422

  • carers@carerscentre.org.uk

  • 09:00 - 17:00, Monday - Friday

DABD – family support (for disabled children)

DABDLOGO

DABD  offers a number of services for children and young people, predominantly with additional needs, and their families.

Our Befriending service provides a one-to-one support worker for your child to help them access the activities they enjoy or would like to enjoy.  The service is available for children and young people aged 5 – 24, seven days a week including evenings.

It’s up to you and your child which activities they would like to participate in. It could be swimming, a trip to the park or cinema, bowling, attending a youth club, walking, shopping or a meal out.  Their support worker will accompany them and help them participate in their chosen activity.

The Personal care service can provide various aspects of Personal care support for children living at home aged 5 – 18. This includes support with bathing, grooming, washing and dressing, toileting, assisting with medication and preparing light meals and snacks. Staff are trained in manual handling techniques to use equipment such as hoists and slip sheets as well as being trained in PEG feeding procedures (feeding through a tube).

 

  • Sam Norgate

  • 42-48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 020 8215 9630

  • personalsupportservices@dabd.org.uk

  • Monday - Friday, 09:00 - 17:00, with services provided outside these hours.

DABD – personal care support

DABD provides flexible Personal Care support for people who pay for care themselves (self-funders), have a Personal Budget or receive Direct Payments.  The service supports people to live independently in their own homes.

We can provide personal care for children and for adults.  This includes;  support with bathing, grooming , assisting with washing and dressing, assisting with medication and collection of prescriptions, preparing light meals, shopping, domestic work including laundry/ ironing, use of all equipment such as hoists, support with social activities such as day trips and holidays (where possible) and accompanying to appointments.

We can also provide specialised and personalised care support service for people with higher levels of need as well as sitting, overnight care, sleeping nights and waking nights services. DABD  also can provide a domestic support service which includes housework, shopping and laundry.

 

 

  • Personal Support Services

  • 42-48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 020 8215 9630

  • personalsupportservices@dabd.org.uk

  • Monday - Friday, 09:00 - 17:00. Services are provided outside these hours.

DABD – support for older people

DABDLOGO

Our Golden Years programme provides support for people 60 and over who live in Barking & Dagenham, particularly those who are socially isolated, supporting them to make a difference to their lives.

Golden Years promotes health, well-being and independence as well as supporting clients to share their skills and participate in their community through volunteering opportunities.

We have a number of groups running at various venues throughout the week including social clubs and sewing groups. Please contact us for an up-to-date list.

 

 

  • Golden Years team

  • 42-48 Parsloes Avenue,
    Dagenham

    RM9 5NU

  • 020 8215 9630

  • goldenyears@dabd.org.uk

  • Monday to Friday 09:00 - 17:00

DABD – Welfare Benefits Advice

DABD’s comprehensive Advice & Support including welfare benefits service. We seek to help people understand their benefit entitlements and ensure that the money coming in to their households is maximised.

We offer free, confidential advice in the following areas:

  • DABDLOGOIncome maximisation – looking at your financial situation including all income and out-goings
  •  Benefits checks – are you claiming what you are entitled to?
  •  Advocacy – helping you have your voice heard and your views considered, this could be by writing letters or making phone calls on your behalf
  •  Help with filling in forms
  • Better-off’ calculations – looking at the benefits of moving into work
  • Help with letter writing and advocacy
  • Support and advice on challenging decisions with regards to your benefits

We offer appointments at our branches and home visits as well as an on –line advisor service through our website www.dabd.org.uk

  • Welfare Benefits Team

  • DABD Welfare Benefits
    42 – 48 Parsloes Avenue
    Dagenham
    RM9 5NU

  • 020 8215 9630

  • welfarebenefits@dabd.org.uk

  • 09:00 - 17:00 Monday to Friday

DABD Equipment for everyday living

We have a wide range of daily living equipment available to purchase to help make your life easier.

Items include manual and electric wheelchairs, scooters and walking aids, as well as adapted household items and personal care products such as bathing aids or commodes.

To make your purchase easier and to give you peace of mind, we offer independent advice, information and product care advice.

Our service engineer is also able to visit you at home and install certain items (hand rails, fixed toilet frames etc.) for a minimal charge.

For electric wheelchairs and scooters we can offer servicing, repair and maintenance plans – priced individually according to your needs.

Please note, DABD Equipment operates on a not-for-profit basis.

  • DABD equipment

  • 177 Valence Wood Road
    Dagenham

    RM8 3AJ

  • 020 8252 5930

  • equipment@dabd.org.uk

  • 9am - 5pm Monday to Friday

DABD Kid’s Patch Club

Kids Patch is our Ofsted registered weekend club for children and young people aged 5 + with disabilities or additional needs.

 The club offers a friendly, fun, social and inclusive environment for three age groups (5 – 8, 9 – 13 and 14 – 18) with specialist equipment and facilities and trained staff.

Children and young people can enjoy crafts and themed activities promoting confidence, positive relationships and of course, fun!
Activities include:
• Arts and crafts
• Sensory room
• Video games
• Day trips and outings

Our Saturday Club runs 9am – 3pm in Barking & Dagenham, Havering and Redbridge. We also run clubs on some Sundays and during school holidays (please ask for further details).

We will also be running monthly day trips and outings. Please contact us for further details.

  • Personal Support Services

  • 42-48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 020 8215 9630

  • personalsupportservices@dabd.org.uk

  • Saturday 9am - 3pm (further hours may be available - please contact us for further details).

DABD Transport

DABD’s fully accessible vehicles transport people of all ages with limited mobility including wheelchair users, scooter users and people needing a stretcher or oxygen facilities.    Please call us to quote for your journey.

Please note our door-to-door transport service operates on a not-for-profit basis and to use it you must belong to DABD’s passenger transport membership scheme. You can register for this when you book your journey or in advance.

If you need further assistance on your journey, we can provide Passenger Assistants at extra cost. Please ask us when you book.

  • All staff who answer the phone can help

  • 177 Valence Wood Road
    Dagenham

    RM8 3AJ

  • 020 8252 5930

  • transport@dabd.org.uk

  • 9am to 5pm Monday to Friday (please note service may operate out of these times)

DABD Travel Training

DABD’s Travel Training programme helps young people with special educational needs (SEN) or additional needs develop these skills so that they can make their school or college journey on their own. This could be by walking or using the bus, train or tube.

If your child is referred to our Travel Training programme, we’ll meet with you as a family to discuss a personalised travel plan for your child which takes their needs into account.
Your child will have their own Travel Trainer allocated who will accompany them on their journey to school or college over an eight to twelve week period until we are happy that they can do this journey on their own.

Our Travel Training programme is designed to create long-term positive effects which can support young people through their transition into adulthood. This includes improved:
• social interaction skills
• life skills
• self-esteem
• management of fears and anxieties
• responsibility
• road safety awareness
• time management
• coping strategies
• communication skills

  • Travel Training team

  • 42-48 Parsloes Avenue
    Dagenham

    RM9 5NU

  • 020 8215 9630

  • traveltraining@dabd.org.uk

  • Monday to Friday 9am - 5pm

DABD Wheelchair loan

If you live in Havering or Barking & Dagenham (with your GP registered in one of these Boroughs) and experience mobility issues, we can loan you a wheelchair for occasional or short-term use.  

An occasional loan means up to three days a week. You can request this yourself.

A request for a short-term loan needs to come via your GP, Consultant, District Nurse, Occupational Therapist, Physiotherapist or Fracture Clinic Staff.  The loan is for three months and can be extended for a further three months for some further health concerns.

Wheelchairs are delivered (and collected) direct to your door. Alternatively you can collect from our Mobility Services department.

  • Dial a Wheelchair

  • 177 Valence Wood Road
    Dagenham

    RM8 3AJ

  • 020 8252 5930

  • dialawheelchair@dabd.org.uk

  • 9am - 5pm Monday to Friday (please note service may operate out of these times)

Independent Living Agency

The Independent Living Agency (ILA) aims to maximise the potential of individual disabled adults so that they can live their own lives.

They provide payroll support for people who are accessing care privately.  They also can provide equipment & living aids, cleaning service, transport and advocacy regarding housing & care. More on their website

  • Terry Miller

  • Unit 15 Dagenham Business Centre
    123 Rainham Road North
    Dagenham
    RM10 7FD

  • 020 8593 6677

  • independantlivingagency@btconnct.com

  • 09:00 - 17:00 Monday to Friday

Osbourne Partnership (learning disability specialists)

The Osborne Partnership offers a range of activities and training for adults (18+) with learning disabilities.   This includes work training, interest groups and social activities.

The centre is open 9:30 – 15:30

There is a small charge for activities.

Training & programmes include:

  • Gardening
  • Preparation for work training
  • Get out – Get Active programme
  • Arts and Crafts
  • Cookery
  • Grow – horticultural and woodworking programme
  • ICT
  • Out and About
  • My Style and Me
  • TOP-s Textile Recycling
  • Useful Skills programme
  • Adult learning disabilities
  • Charity shop

There is also a drop in café every day between 09:30 – 14:00

http://www.osbornepartnership.org/contact.php

 

  • Jackie Gold

  • Osborne Centre
    Osborne Square
    Dagenham
    RM9 5AU

  • 0208 592 5742

  • Office hours:
    Monday to Friday: 7.30am - 4.00pm

    Opening hours:
    Monday to Friday: 9.30am - 3.30pm

POhWER (NHS complaints advocates)

POhWER supports vulnerable people who wish to make a complaint about care they have received from any NHS funded service.

Not everyone needs the support of an Advocate to make their complaint. For example, some people just want to know how the complaint system works or know who they should send a letter of complaint to.

You can complain on behalf of a child less than 18 years if they are unable to make the complaint themselves. The organisation you are complaining to must be confident the child cannot complain themselves before they consider the complaint.  You can also make a complaint on behalf of a friend or relative but they will need to agree to this in writing. If you want to complain on behalf of someone who lacks mental capacity then it is usual that the organisation you are complaining to will check the patient’s mental capacity before responding.

NHS Complaints Advocates can adapt the way they communicate with you depending upon your needs. This might include any of the following:

  • Using alternative formats for written
  • using an interpreter or translator,
  • correspondence for example easyread, larger
  • prints, community languages or audio.
  • Using British Sign Language (BSL) interpreters.

Everyone who contacts POhWER for help with an NHS complaint can download, or be sent by email or post, a free Self Help Information Pack.

 

 

  • Christie Paige

  • London IHCAS Advocacy Hub
    POhWER, Hertlands House
    Primett Road, Stevenage,
    SG1 3EE

  • 0203 553 5960

  • LondonIHCAS@pohwer.net

  • Monday to Friday 9am - 5pm.

Sycamore Trust (disabilities specialists)

The Sycamore Trust supports individuals and families affected by Autistic Spectrum Disorders or Learning Difficulties.  Services are for children, families and adults

Activities for children and families include youth clubs, sports activities and support for parents.

Activities for adults ages 18-25 with autism includes social activities.

Sycamore Trust can also offer advocacy and additional support for families for small charge.

For more information please see the website or call one of the team on the number below.

  • Anyone who answers the phone can help

  • 27-29 Woodward Road
    Dagenham

    RM9 4SJ

  • 020 8517 9317

  • enquiries@sycamoretrust.org.uk

  • Mon-Fri 9.00-4.30

Talking Therapies (previously IAPT)

Talking Therapies is an NHS primary care service which offers a free and confidential service for people who are 18 + years of age.

Talking Therapies provides talking therapies for people who are experiencing:  panic attacks, depression, anxiety, excessive worry, social anxiety/shyness, phobias, post traumatic stress disorder, agoraphobia, obsessive compulsive disorder, health anxiety, stress, bereavement.

You can refer yourself by calling the telephone number below or if you prefer you can self refer online by visiting the website.

If you need help immediately, you can call the NELFT Mental Health Direct telephone helpline for help and advice, anytime of the day or night on 0300 555 1000.

 

  • Anyone who answers the phone can help

  • Church Elm Health Centre
    Church Elm Lane
    Dagenham
    RM10 9RR

  • 0300 300 1554 Option 3

  • bdiapt@nhs.net

  • Monday - Friday: 9am - 5pm

Whole Body Therapy

Award winning Social Enterprise providing specialist falls prevention exercise , Seated exercise and specialist massage services to all but specializing in services for the disabled and older people. Mainly outreach service to peoples homes and care homes.

Falls prevention exercise for those at risk on a one to one or group basis– paid service.

We have an over 50s Exercise & social group at Fanshawe Community Centre on Wednesdays from 4.30pm – 6pm.

We also have an Falls Prevention programme for people (over 50) with mild cognitive impairment and their carers  in Barking.  Contact Sarah or Kim for information on venues (see number below).

Massage services for wellbeing improvement but also for injury treatment.

East London Solutions Quality Kite Mark Holder.

All workers DBS checked

  • Sarah Allman

  • 63 Rugby Road
    Dagenham

    RM9 4AJ

  • 07806205942

  • 07548960359

  • wholebodytherapy@hotmail.co.uk

  • 9am - 5.30pm Monday to Sunday