Advice

Age UK (60+)

Age UK Redbridge, Barking & Havering exists to improve and maintain the quality of life for older people living in the London borough of Redbridge, Barking & Havering. We seek to achieve this aim by:

  • Ensuring that older people have dignity, respect, choice and that their voices are heard
  • Ensuring that services are provided in a sensitive and approachable manner
  • Being a focus of advice and help for older people

We operate an Advice and Information Service which is free, independent and confidential to older people, their relatives, carers and friends. The also provide information on issues affecting older people such as welfare benefits, community care, leisure and health.  Criteria for accessing this service is over 50.

In addition, we have a social group called Di’s Diamonds, where people can meet up, make friends and do different activities toether.  For example, bowling, cinema, tea dances etc.

  • Nessar Ahmed

  • Ripple Centre
    121-125 Ripple Road
    Barking
    IG11 7FN

  • 020 8220 6000

  • barkinganddagenhamadviceageuk@gmail.com

  • We are in Barking on Wednesdays and Fridays, but there is someone to speak to on the phone every day 9am - 5pm.

Alzheimer’s Society

The Alzheimer’s Society is the UK’s leading support and research charity for people with dementia, their families and carers.

We provide information and support to people with any form of dementia and their carers.

We have a dementia advisor who can come to groups to talk about all aspects of dementia.

Their Website offers further information.

 

 

 

 

  • Joe Akram

  • Broad Street Community clinic
    Morland Road
    Dagenham
    RM10 9HU

  • 0208 517 4522

  • bd@alzheimers.org.uk

  • Tuesday and Thursday 9am - 5pm

Barking Debt Advice Centre

At the Barking Debt Advice Centre we offer a free debt counselling service for residents of Barking & Dagenham.

If you want support with debt, financial concerns or want to learn how to budget better – we can help.  Call or email (see details below) to make an appointment with one of our advisors.

We are authorised and regulated by the Financial conduct Authority and are a member of Communtiy Money Advice.  The Barking Debt Advice Centre was established through St Patrick’s Church and open to everyone.

  • Catherine Harding

  • St Patrick's Church
    Blake Avenue
    Barking
    IG11 9SQ

  • 020 8594 4468

  • barkingdebtadvice@gmail.com

  • Tuesday 10am - 2pm
    Wednesday 10am - 2pm

Barking Job Shop

The Job Shops are a FREE confidential information, advice and guidance service designed to assist local residents with getting back into employment or securing more sustainable employment within the shortest possible time.

This service is available to anyone:

  • Over 16
  • Living in Barking and Dagenham
  • Not in full time education
  • If you have a visa you must have Recourse to Public Funds
  • You must not be registered on the Work Programme (unless living in Council accommodation or applying for council vacancies or with the construction team)

The Job Shops recognise that there are many reasons why people find themselves out of work and understand that clients may need help to identify the best possible way to access employment.

We can provide support on a range of services including:

  • Help to find you the job you want
  • Provide careers advice on a one to one basis
  • Assist you in creating or updating an existing CV
  • Support you with completing job applications
  • Provide access to computers for job searching
  • Develop and enhance your interview skills and techniques
  • Provide better off calculations and in work benefit advice
  • Identify training needs and signpost to relevant provision
  • Stationary and postage for job applicationsFREE computer and internet access for jobFREE telephone, photocopying and scanning facilities for job searching
  • Access to Young London Working vacancies
  • Dedicated apprenticeship team to offer advice and support to securing apprenticeships
  • Dedicated construction team to offer support to those looking for construction work and training
  • Dedicated employer engager liaising with local employers to fill their vacancies
  • Dedicated advisor to help clients to apply for council vacancies with personal statement support

Identification to register

When you register with the Job Shop you will be required to provide ID, please contact us for further details.

You can also register online

 

  • All staff will be able to help you

  • Barking Learning Centre
    2 Town Square
    Barking
    IG11 7NB

  • Barking Job Shop: 020 8724 8870

  • barkingjobshop@lbbd.gov.uk

  • Monday to Friday 9am - 5pm

Carers of Barking and Dagenham

At Barking and Dagenham Carers we provide advice, information and support for people who care. Whether you are a parent or child, husband or wife, partner, close relative or friend we are here to provide help when you need it.

Carers of Barking and Dagenham aims to assist carers living in Barking and Dagenham to be able to have an improved quality of life by offering services and support to enable them to access services more easily through active participation in the joint planning and monitoring of community carer and service development.

We also have the Memory Lane Resource Centre at 234a Porters Avenue, Dagenham which offers daycare and respite for people with dementia.  Families can self-refer and there is a charge for the services.

Carers website has lots of information on it.

***DID YOU KNOW THAT APPOINTMENTS CAN BE MADE OUTSIDE OF OFFICE HOURS AT EVENINGS AND WEEKENDS***

The organisation provides the following to support those caring for an adult or child who is ill, suffering from a mental illness or has a disability including:

  • Dementia Service
  • Family Service
  • Welfare Benefits advice
  • Mental Health
  • Support Groups
  • Training
  • Young Carers
  • All staff can help when you call

  • 334 Heathway
    Dagenham

    RM10 8NJ

  • 0208 593 4422

  • carers@carerscentre.org.uk

  • 09:00 - 17:00, Monday - Friday

Citizens Advice Bureau

citizens advice

Barking & Dagenham Citizens Advice Bureau provides:

  • Information and advice on welfare benefits, housing, debt and money, employment, discrimination, family, consumer, tax, immigration and more
  • Information and advice on welfare benefits and debt for people experiencing mental ill health.
  • Hate crime advice, advocacy support to victims of hate crime incidents
  • Outreach Income raising clinics at 8 Childrens Centres.

All residents of Barking & Dagenham who are over 16 are eligible.

  • All staff can provide support

  • Barking Learning Centre
    2 Town Square
    Barking
    IG11 7NB

  • 020 85075969 Monday, Wednesday, Friday between 2pm - 5pm or Tuesday and Thursday between 9.30am - 2pm

  • advicereferrals@bdcab.org.uk

  • Drop into the CAB advice surgery on the following times
    Monday, Wednesday, Friday 9am - 2pm
    Tuesday and Thursday 2pm - 8pm

DABD – employment

DABDLOGODABD  offer free support and training to help you get back to work.

We will support you every step of the way including help with job searches, application forms, interviews and your CV. We will also give you the opportunity to improve your existing skills and gain new ones.

 

  • Education, Skills and Employment

  • 42 - 48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 0208 215 9770

  • ese@dabd.org.uk

  • 09:00 - 17:00 Monday to Friday

DABD – Welfare Benefits Advice

DABD’s comprehensive Advice & Support including welfare benefits service. We seek to help people understand their benefit entitlements and ensure that the money coming in to their households is maximised.

We offer free, confidential advice in the following areas:

  • DABDLOGOIncome maximisation – looking at your financial situation including all income and out-goings
  •  Benefits checks – are you claiming what you are entitled to?
  •  Advocacy – helping you have your voice heard and your views considered, this could be by writing letters or making phone calls on your behalf
  •  Help with filling in forms
  • Better-off’ calculations – looking at the benefits of moving into work
  • Help with letter writing and advocacy
  • Support and advice on challenging decisions with regards to your benefits

We offer appointments at our branches and home visits as well as an on –line advisor service through our website www.dabd.org.uk

  • Welfare Benefits Team

  • DABD Welfare Benefits
    42 – 48 Parsloes Avenue
    Dagenham
    RM9 5NU

  • 020 8215 9630

  • welfarebenefits@dabd.org.uk

  • 09:00 - 17:00 Monday to Friday

DePaul – Alone in London

We work with young people from 16-25 who are at risk of homelessness.  We provide a range of services for young people who are homeless or at risk of homelessness.  Our services include developing your skills and providing the resources you need.

We offer:

  • Housing advice
  • Family mediation
  • Mind Connect (counselling)
  • Early intervention in schools and colleges

Our vision is to support young people, preventing homelessness.  Our mission includes enabling you to make informed and positive choices about your life, and supporting you and your family to respond to crisis situations.

  • Yvonne Jones

  • 34 Decima Street
    Sherborne House
    Endeavour Centre
    SE1 4QQ

  • 020 7939 1236

  • 020 7939 1234

  • Yvonne.Jones@depaulcharity.org.uk

  • Monday to Friday 9.30am - 4.30pm

East London Housing Partnership

New Leaf provides up stream homelessness prevention for households living in the Private Rented Sector (PRS). New Leaf aims to link with households who have problems with a PRS tenancy due to relationship breakdown, rent arrears, redundancy, benefit sanctions etc before they make contact with the local authority or prior to them receiving a Notice from the Landlord.

People eligible for New Leaf are:

  • Single people and families
  • Only open to people with recourse to public funds
  • Low support needs
  • People currently living in the PRS, not yet received NTQ (Notice to Quit) or NOSP (Notice Of Seeking Possession )
  • People currently living in the PRS, where there is still scope to assist and prevent homelessness (eg a person approaches with yet to expire NOSP
  • People with a local connection (defined by residency or employment)
  • People who are not eligible for any other projects run within the borough or who cannot access them for whatever reason
  • People must consent to data sharing.
  • Baljit Sheemar

  • Ground Floor North
    Town Hall, Town Square
    Barking
    IG11 7LU

  • 020 8227 5186

  • 07973 968179

  • Baljit.sheemar@elhp.org.uk

  • Monday - Friday 9am to 5pm.

Hope4BarkingDagenham (H4BD)

Hope4BarkingDagenham (H4BD) aims to provide emergency temporary accommodation, advice, support and meals for people sleeping rough in Barking & Dagenham. We can also provide Foodbank vouchers, help and advice including debt advice.

We also offer a night shelter for people over 18 who are homeless.  To access the shelter, please register at The Source (see details below).

H4BD is organised through a partnership with churches across the borough who offer this service free of charge.

For further information or to access support, please either visit The Source, Vicarage Field Shopping Centre, Barking IG11 8DH, or phone the contact number below

 

 

 

  • Francis

  • 1st Floor, Vicarage fields shopping centre
    Barking

    IG11 8DH

  • (020) 8594 2404

  • thesourcebcu@gmail.com

  • Monday to Friday 10.30 - 5pm
    Saturday 12noon - 5pm.

Independent Living Agency

The Independent Living Agency (ILA) aims to maximise the potential of individual disabled adults so that they can live their own lives.

They provide payroll support for people who are accessing care privately.  They also can provide equipment & living aids, cleaning service, transport and advocacy regarding housing & care. More on their website

  • Terry Miller

  • Unit 15 Dagenham Business Centre
    123 Rainham Road North
    Dagenham
    RM10 7FD

  • 020 8593 6677

  • independantlivingagency@btconnct.com

  • 09:00 - 17:00 Monday to Friday

LBBD – One Stop Shop

The One Stop Shop offers help, advice and information on a range of services through the Council and its partners. Our experienced staff are able to deal with your enquiries quickly and efficiently in modern, comfortable surroundings. It is our aim that all your needs — from education to freedom passes — can be met in just one visit. The One Stop Shop is situated at Dagenham Library and provides the following services:

  • Council tax enquiries
  • Housing advice
  • Housing rents
  • Freedom passes
  • Parking permits
  • Bill payment (via Scancoin machine)
  • General advice
  • Recycling and rubbish collection
  • Education advice and school applications
  • Free school meals and uniform grants
  • Estate management for Council tenants

The One Stop Shop also provide self-service computers and free-to-use telephones for customers.

  • 1 Church Elm Lane
    Dagenham

    RM10 9QS

  • Monday to Friday: 9am to 5pm (opens at 10.30am on the last Thursday of the month)

    Saturday: 9am to 1pm

LBBD Children’s Centres

Children’s Centres in Barking & Dagenham providing a range of services for local people.  Support available includes;

  • Employment and training support
  • Volunteering
  • Advice on welfare benefits
  • Money management
  • Health services; health checks, ante-natal/post natal, child health clinics
  • Support for families; parenting, activities, speech & language
  • Support re domestic violence
  • Childcare
  • Food support
  • Breastfeeding and Infant feeding advice
  • Healthy Lifestyle Groups
  • Smoking Cessation services
  • Talking Therapies

Even if you don’t have children, don’t worry, you can still access employment and welfare benefits advice at any Children’s Centre. Find a Children’s Centre  near you.

  • 09:00 - 17:00 Monday to Friday

Money A+E

Money Advice & Educational services in the form of 121 Benefits, debt & money guidance advice, financial capability workshops, money mentoring & money champions training.

Referrals taken for free 121 advice appointments (capacity permitting). Money management workshops for groups of 5 – 15 (1 free workshop per community organisation). Money mentoring & money champions training at cost to community organisation (contact to enquire).

More information can be found on our website.

  • All staff can help

  • Mansfield House
    30 Avenons Road
    London
    E13 8HT

  • 020 8616 3750

  • 07947 080893

  • gregashby@moneyaande.co.uk

  • Monday - Thursday 10am - 5pm

Refugee and Migrant Forum of Essex and London (RAMFEL)

Ramfel is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.

We assist refugees and migrants with immigration, housing, destitution and some general legal advice.

For more information please see our contact details below.

  • All staff can help

  • Cardinal Heenan Centre
    326 High Road
    Ilford
    IG1 1QP

  • 020 8478 4513

  • info@ramfel.org.uk

  • Monday - Tuesday - Thursday 10am to 4pm


Shpresa Programme

Shpresa is an organisation that offers a range of services for families across Barking & Dagenham.  This includes;

For Families: we offer support groups, parenting classes, English classes (formal & informal) and we have our own food bank.

Children & Young People: we have sports activities including:

  • Dancing
  • Kickboxing
  • Football
  • Self defense

Shpresa also offers services for looked after children and professionals can refer directly.

Training: we provide Teaching Assistant training (Level 1, 2, 3) and also Health & Social Care qualifications. Supporting people into employment.

Volunteering: we provide many opportunities for people to volunteer with us. This is particularly useful for people who are keen to move into employment.

Shpresa also has a specialist advice support at their offices in E13 on a Friday.

Our services are open to anyone and we are also have specialist support for Albanian speaking residents.  Why not pop along to our sessions at Gascoigne School, Barking on Thursday 5pm – 7pm or Mayfield School, Dagenham on Sundays 10am – 1pm.

  • Luljeta Nuzi

  • 30 Avenons Road
    London

    E13 8HT

  • 020 7511 1586

  • 0757 8256413

  • shpresaprogramme@yahoo.co.uk

  • Monday - Saturday 9am - 5pm